After service commitment
  • Online UPS warranty terms

    1. The warranty period is one year from the shipment delivery.
    2. Free maintenance and accessories are provided during the warranty period. If the machine fails due to force majeure or human factors, it is not covered by the warranty.
    3. Do not alter the machine or damage the machine serial number without authorization, otherwise it will be deemed as an automatic waiver of the product warranty.
    4. We can negotiate to provide on-site installation, debugging services, and on-site maintenance services.

  • Online interactive UPS (including inverter) warranty terms

    1. The warranty is one year from shipment delivery.
    2. Free maintenance during the warranty period, and free accessories. If the machine fails due to force majeure or human factors, it is not covered by the warranty.
    3. Do not alter the machine or damage the machine serial number without authorization, otherwise it will be deemed as an automatic waiver of the product warranty.

  • Warranty Terms for Valve Regulated Sealed Storage Batteries

    1. The warranty is one year from the shipment delivery.
    2. Battery damage caused by human factors and improper use is not covered by the warranty.
    3. The package shall be returned for replacement due to leakage, open circuit, or appearance damage caused by delivery.

  • Monitoring products

    The warranty is one year.

  • Air conditioning products

    The warranty is one year and can be extended by agreement.

  • Power distribution products

    The warranty is one year and can be extended by agreement.

  • All products can be provided with chargeable services outside the warranty period, and the fees only include material costs and labor costs